Who we are
Protecting your privacy and your confidentiality is something we at KaivalyaDhama take very seriously.
We hope the following will help you understand what happens to the information we collect.
Customers who live in the European Union may request to have their data corrected or deleted under the General Data Protection Regulation by contacting us and providing a proper means of identification.
For privacy purposes you can contact us at firstname.lastname@example.org
What personal data we collect and why we collect it
The information you provide us while placing an order is only used to complete that order. Order information is collected by PayPal – our payment gateway partners and credit card processors.
Paypal forwards only your name, email address, and the list of products purchased.
You can read the entire PayPal privacy statement here.
We collect this information to identify you as a customer/subscriber if you contact us for support, and to re-send your login credentials. This information is not passed on to third parties, except for the purposes of completing your purchase (for example, your credit card information is passed on to our credit card processor to authorize the transaction).
Credit card information (credit card number, expiration date, and CVV code) is not stored or collected. When you purchase from us the card information is sent to our credit card processor(PayPal) and is not stored on any KaivalyaDhama server, even temporarily.
We retain the information related to your purchase indefinately for support purposes, unless you ask us to remove it. If you wish to request this purchase information to be removed, please contact us. If you do requst this, please keep a copy of your purchase receipts, as we will no longer be able to look up this information once we remove it from our system.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Contact forms and Opt-in forms
Our contact forms collect the absolute minimum data – just your name, email and message – so we can effectively answer your query regarding any service provided by us.
This data is never stored and remains in email form only and is deleted from time to time.
If you have opted in to receive communication from us, from time to time, we store your information in securely protected databases accessible to only two persons in our organization. These persons handle our online requirements.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We use google analytics to measure the performance of our website and for certain other statistics.
We use Google Analytics’ 3rd-party audience data such as age, gender and interests to better understanding the online behavior of our customers to provide services and products targeted to suit our customers interests and preferences.
There is no personal data collected or stored.
Who we share your data with
We do not share your data with anyone outside our organization. If you have opted in, then the minimal data is used to communicate with you.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
If you have opted in to receive communication from us, from time to time, we store your information in protected databases accessible to only two persons in our organization. These persons handle our online requirements.
What data breach procedures we have in place
We regularly change the credentials to access the databases and give access to only two people within our organization.
Apart from this we have implemented standard security procedures for web applications and web servers.
What third parties we receive data from
We do not receive or use data from any third parties.